Продолжительность: Языки теста: English Online тест: Кол-во вопросов: Мин.проходной балл:
Темы:
Audience Profile
Candidates for this exam are IT professionals who resell
hardware with Genuine preinstalled Windows 7, Windows
Server 2008, or Windows Small Business Server 2011. They
install Microsoft Office 2010 and provide value added
services. Candidates should have a minimum of one year
of experience managing day-to-day issues involving
desktop and/or server deployment.
The minimally qualified candidate typically
is an OEM reseller.
has one year of on-the-job experience.
has familiarity with OEM licensing requirements and
Office Product Key Card.
has basic network troubleshooting skills.
has basic hardware and software troubleshooting
skills.
works for a small or medium-size business that is,
or is seeking to become, a Microsoft Silver OEM
Competency Partner or a Microsoft Gold OEM Competency
Partner.
might be in the process of becoming a Microsoft
Small Business Specialist.
Credit Toward CertificationWhen
you pass Exam 70-684: OEM Reseller, you complete the requirements
for the following certification(s):
Microsoft Certified Technology Specialist (MCTS): OEM Reseller
Skills Being
MeasuredThis
exam measures your
ability to
accomplish the
technical tasks
listed below.The
percentages indicate
the relative weight
of each major topic
area on the exam.The
higher the
percentage, the more
questions you are
likely to see on
that content area on
the exam.
The
information after
“This objective may
include but is not
limited to” is
intended to further
define or scope the
objective by
describing the types
of skills and topics
that may be tested
for the objective.
However, it is not
an exhaustive list
of skills and topics
that could be
included on the exam
for a given skill
area. You may be
tested on other
skills and topics
related to the
objective that are
not explicitly
listed here.
Assess
Customer
Needs and
Ensure
Compliance
Assess
the customer
environment.
This
objective
may
include
but is
not
limited
to:
investigate
customer’s
existing
hardware/network
installation;
perform
a
Software
Asset
Management
(SAM);
customer
category
(single
user,
small/medium
business,
enterprise,
academic);
evaluate
customer’s
expected
growth,
including
merges,
number
of
offices,
number
of PCs,
and
budget;
subscription
based
vs.
volume
licensing,
Microsoft
Financing;
assess
the
geographic
scope of
the
customer
Understand
the EULA and
ensure
end-user
compliance
with
Microsoft
licensing
policies.
This
objective
may
include
but is
not
limited
to:
identify
upgrade
and
downgrade
rights;
identify
products
that
have
work-at-home
rights;
misappropriation
of user
and
device
client
access
licenses
(CALs);
understand
when you
need to
buy a
new
license
(OEM vs.
Fully
Packaged
Product
(FPP)
vs.
Volume
Licensing
Key
(VLK))
Understand
OEM reseller
responsibilities
and their
compliance
requirements.
This
objective
may
include
but is
not
limited
to:
understand
support
responsibilities
(OEM,
OEM
reseller,
or
Microsoft);
OEM
reseller
facilitation
of
customer-provided
images;
assist
the
customer
with
media
fulfillment,
including
loading
the OEM
edition
of
Office,
downloading
software,
acquiring
physical
media,
and
using
Volume
Licensing
Service
Center
to
obtain
keys and
download
software
Identify
Genuine
Windows and
articulate
its value
proposition.
This
objective
may
include
but is
not
limited
to: no
upgrade
path;
lack of
support;
cost
implications
of using
illegal
copy
(total
cost of
ownership
(TCO));
malware
risk;
Windows
Updates
and
security;
Microsoft
Security
Essentials;
how to
identify
Genuine
Windows
(visually,
in
title);
identify
a valid
certificate
of
authenticity
(COA)
(COA,
disc,
packaging)
Understand
Product
Offerings
and
Recommend
Solutions
Recommend
Windows
Server
solutions.
This
objective
may
include
but is
not
limited
to:
products,
editions,
and
versions;
understand
licensing
in a
virtual
environment;
recommend
an
upgrade
path or
downgrade
rights
Recommend
Windows
client
solutions.
This
objective
may
include
but is
not
limited
to:
products,
editions,
versions,
and
architecture
(32 and
64 bit);
understand
licensing
in a
virtual
environment;
recommend
an
upgrade
path or
downgrade
rights
Recommend a
Microsoft
Office
solution.
This
objective
may
include
but is
not
limited
to:
products,
editions,
versions,
and
architecture
(32 and
64 bit);
provide
usage
limitations
of
Office
versions;
understand
pre-loaded
Office
trials
and how
to
upgrade
them to
the full
version;
recommend
an
upgrade
path or
downgrade
rights;
identify
Office
365
options
Recommend
Licensing
Solutions
Recommend a
licensing
solution for
the Windows
Server 2008
R2 product
family.
This
objective
may
include
but is
not
limited
to:
Windows
Server
2008 R2
and
Windows
Small
Business
Server
2011;
understand
the
differences
between
user and
device
CAL
types;
CAL—Remote
Desktop
Services
(RDS)
vs.
traditional
CAL;
select
the
appropriate
license
type and
count
(OEM vs.
Volume
License
Key
(VLK)
vs.
Fully
Packaged
Product
(FPP))
given a
customer
scenario;
licensing
considerations
when
selling
to an
academic
customer
Recommend a
Windows
client
licensing
solution.
This
objective
may
include
but is
not
limited
to:
select
the
appropriate
license
type and
count
(OEM vs.
Volume
License
Key
(VLK)
vs.
Fully
Packaged
Product
(FPP)
vs.
rental
rights)
given a
customer
scenario;
licensing
considerations
when
selling
to an
academic
customer;
recommend
Microsoft
Software
Assurance
Recommend a
licensing
solution for
Microsoft
Office
products.
This
objective
may
include
but is
not
limited
to:
select
the
appropriate
license
type and
count
(OEM
Product
Key Card
vs.
Volume
License
Key
(VLK)
vs.
Fully
Packaged
Product
(FPP)
vs.
rental
rights)
given a
customer
scenario;
licensing
considerations
when
selling
to an
academic
customer
Preparation Tools
and ResourcesTo
help you prepare for
this exam, Microsoft
Learning recommends
that you have
hands-on experience
with the product and
that you use the
following training
resources. These
training resources
do not necessarily
cover all of the
topics listed in the
"Skills Measured"
tab.
Learning Plans and
Classroom Training
There is no
classroom training
currently available.
Microsoft E-Learning
There is no
Microsoft E-Learning
training currently
available.
Microsoft Press
Books
There are no
Microsoft Press
books currently
available.
Practice Tests
There are no
practice tests
currently available.