Candidates for Exam 70-623 PRO: Supporting and Troubleshooting
Applications on a Windows Vista Client for Consumer Support
Technicians are IT professionals who typically work as Consumer
Support Technicians (CSTs).
Candidates must have experience with a wide range of desktop
operating systems, desktop applications, and mobile devices, and
experience with network, virus, malicious software (malware),
and hardware support issues.
Candidates for this exam should have experience implementing,
administering, and troubleshooting desktop operating systems in
stand-alone or small home-network environments.