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Тест №70-623: Pro: Microsoft Desktop Support – CONSUMER

Языки теста: English
Online тест:
Кол-во вопросов:
Мин.проходной балл:

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Audience Profile
Candidates for Exam 70-623 PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians are IT professionals who typically work as Consumer Support Technicians (CSTs).
Candidates must have experience with a wide range of desktop operating systems, desktop applications, and mobile devices, and experience with network, virus, malicious software (malware), and hardware support issues.
Candidates for this exam should have experience implementing, administering, and troubleshooting desktop operating systems in stand-alone or small home-network environments.
Credit Toward CertificationExam 70-623: Pro: Microsoft Desktop Support – CONSUMER: counts as credit toward the following certification(s):
Skills Being MeasuredThis exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam.The higher the percentage, the more questions you are likely to see on that content area on the exam.

The information after “This objective may include but is not limited to” is intended to further define or scope the objective by describing the types of skills and topics that may be tested for the objective. However, it is not an exhaustive list of skills and topics that could be included on the exam for a given skill area. You may be tested on other skills and topics related to the objective that are not explicitly listed here.
Install and Upgrade Windows Vista
  • Evaluate potential upgrade environments.
  • Prepare to install Windows Vista.
  • Troubleshoot and resolve installation issues.
  • Troubleshoot and resolve post-installation issues.
Post-Installation: Customize and Configure Settings
  • Configure Sidebar.
  • Configure Windows Aero.
  • Customize and configure user accounts.
  • Evaluate user requirements and recommend, set up, and configure appropriate applications.
  • Evaluate user's system and recommend appropriate settings to optimize performance.
Configure Windows Vista Security
  • Configure Windows Security Center.
  • Configure firewalls.
  • Configure Windows updates.
  • Configure Windows Defender.
  • Configure parental controls.
  • Configure Internet Explorer 7.
  • Configure user account control.
  • Protect data.
Configure, Troubleshoot, and Repair Networking
  • Configure and troubleshoot network protocols.
  • Configure and troubleshoot network services on the client.
  • Configure and troubleshoot Windows Vista by using the Network and Sharing Center.
  • Configure and troubleshoot wireless networking.
  • Troubleshoot file and print sharing.
  • Configure Media Center.
Install, Configure, and Troubleshoot Devices
  • Connect peripherals to Windows Vista.
  • Install, configure, and troubleshoot mobile devices.
  • Install, configure, and troubleshoot digital cameras and camcorders.
  • Install, configure, and troubleshoot media devices.
  • Install, configure, and troubleshoot printers, fax machines, and copy devices.
Troubleshoot and Repair Windows Vista
  • Diagnose a specified issue.
  • Repair a corrupted operating system.
  • Remove malicious software from a client system.


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